Privacy notice

Gorwel Glas Ltd (company number 10596591) is the data controller for personal information collected through this website and in the course of letting and managing property.

What we collect

When you contact us we may hold your name, contact details and the content of your enquiry. For tenants and applicants we hold the information needed to set up and manage a tenancy, including identity and right to rent checks, references and payment records.

Why we use it

We use this information to respond to enquiries, to enter into and perform tenancy agreements, to meet our legal obligations as a landlord, and to maintain our properties.

Sharing

Information is shared only where necessary, for example with tradespeople attending a repair, deposit protection schemes, referencing agencies and utility providers. We do not sell personal data.

Retention

Enquiry details are kept for up to two years. Tenancy records are kept for six years after a tenancy ends, in line with limitation periods.

Your rights

You may ask for a copy of the information we hold, ask for it to be corrected or deleted, or object to its use. Write to the registered office or use the contact form. You may also complain to the Information Commissioner's Office.